Senior Home Care serving Suffolk,
Nassau and Queens Counties
Turn your questions into answers
Call Today (631) 884-0005

Three Companies Shut Down in a Medical Alert System Scam – How Do You Pick a Legitimate Service?

This isn’t the first time scammers offering affordable medical alert systems have been shut down. In April, three companies were shut down for running scams. Life Aid Connect, Mobile Alert, and Safety Alert USA (Med Aid Alert), were ordered to cease operations and pay fines of almost $300,000.

The owners of those companies were also ordered never to sell or advertise medical alert systems in New Jersey. One of them was told he cannot operate or own any telemarketing business in the state again.

Seniors Were Being Scammed.

The case started in 2016 after it was found they were using pushy tactics to sell their medical alert systems. The systems cost as much as $300 and monthly monitoring fees of up to $40 were also charged.

Seniors who signed up for the protective plans complained the systems didn’t work or never arrived. Other complaints included seniors who opted not to buy the systems but found their credit cards were charged anyway. Seniors who found their service was automatically renewed without any contract stating they would be. The companies also failed to provide refunds when asked.

That’s just a handful of the many complaints. Now that they’re out of business, senior citizens and their families wonder how you find a legitimate medical alert service.

Tips for Choosing the Best Medical Alert System.

Start your search online. Use reputable sites like AARP or Consumer Reports to research the different companies. Read lots of reviews, check out the pros and cons, and see what fees are charged. Most systems will charge a monthly monitoring fee, but they may not charge for the equipment.

Consider what features are most important. Your mom may need a system that contains GPS as she likes to go for walks. Your dad may stay close to home and only need a home-based system.

Talk to local agencies. Find out what agencies near you are using. The Agency on Aging is a good place to start. They may have suggestions and even be able to provide discount offers through specific companies.

Don’t Overlook the Importance of Home Care.

While a medical alert system can help your parent handle emergencies, the systems cannot assist with some of the biggest challenges. These systems can’t help your parent cook dinner. They can’t help them get out of the shower without slipping.

Home care provides a full range of personalized services. A caregiver can cook your mom and dad’s meals. Caregivers can drive them to the store. They offer companionship, medication reminders, and help with laundry.

Talk to us to learn about the cost of home care vs. medical alert systems. You might be surprised by how affordable home care is.

If you or an aging loved-one are considering home care in Plainview, NY, please call the caring staff at Companion Home Care of Long Island. Senior Home Care serving Suffolk, Nassau and Queens Counties. Turn your questions into answers. Call Today (631) 884-0005

Dorothy Anderson

Dorothy serves as President and CEO of Companion Home Care of Long Island whose corporate office is located in Melville, NY. Companion Home Care is a non-medical home care agency serving the elderly and others needing assistance and supervision with daily living activities, throughout Western Suffolk, Nassau, Queens Counties, since 2004.

Dorothy’s core expertise includes an extensive background of more than 38 years, focusing on Home Care, Senior Care and operating a successful in-home care agency.

In her spare time she enjoys her 5 grandchildren, gardening, skiing and competition 8-Ball.
Facebook IconTwitter IconVisit Our Linkedin Page